Privacy Policy

What we collect

Email address (for pre-register list and product login), intent preference (from the reserve form, used to segment our email follow-ups), and — once you start using Maya — all the data you share with her: meals, workouts, weigh-ins, water, sleep, conversations, and any photos you upload.

How we store it

All user data is stored encrypted in Supabase (Postgres) with Row-Level Security enabled — meaning your data is only readable by your own authenticated session. Photos are stored in Supabase Storage, also encrypted, with EXIF metadata stripped before storage.

What we don't do

• We don't sell your data. Ever.
• We don't share data with advertisers — we have no advertising business model.
• We don't train AI models on your personal logs.
• We don't share data with third parties except: payment processors (PayPal/Stripe) for billing, AI infrastructure providers (Google Gemini, OpenAI) for processing your conversations, and Supabase (our hosted database).

Your rights

• Export: request a full export of your data anytime — every log, every chat, every photo.
• Delete: delete your account anytime — all data goes with it, no zombie copies.
• Correct: edit or delete individual logs at any time via the Maya's Memory tab.
• Restrict: opt out of specific data uses (e.g., disable photo retention) in settings.

Photo handling

Food photos you upload are stored encrypted, retained 90 days by default (extendable in settings to “keep forever” or shortened to “delete after processing”). EXIF metadata is stripped before storage — no GPS coordinates or device fingerprints retained.

Cookies and analytics

We use essential cookies for authentication. We do not use third-party advertising cookies. We may use privacy-respecting analytics (e.g., Plausible) to understand aggregate usage — never personally identifiable.

Contact

Privacy questions or data requests? Email hi@fitnessloop.app. We respond within 48 hours.